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This one was nice, this isn't his fault he did the best he could. I blame my agency  :innocent

Yes I totally agree with you ! I was really annoyed. The electrician came for the first time 3 days after my first complain but didn't see anything, so he did all the set up with the programmer and told me "now that should work tomorrow". The day after, still no hot water. I kept going to...

Hello everyone! This last weeks have been busy, sorry. I called my agency just after my last message to explain them the situation, and 2 weeks later an electrician came and solved the problem. If I got it right, the heater from the bottom of the tank was on the lowest position, so it wasn't...

Thank you all for your help. I will go to my agency tomorrow and ask them again to have a look, I hope this time they will come. I'll let you know! Thanks again, Eloise

This is what I have now : http://img15.hostingpics.net/pics/330707image986.jpg

This one ?! Sorry I'm so ignorant... http://img15.hostingpics.net/pics/279889image798.jpg

I have removed the cover. As you guessed, I can't find any reset button, I am sending you the photos : http://img15.hostingpics.net/pics/327169image591.jpg http://img15.hostingpics.net/pics/908256image631.jpg Can you see it? Or maybe it wasn't the same cover you were talking about... Thank...

I have just moved in my appartment 3 days ago so maybe the girl before had tripped it?! Could you explain to me how to reset it please? I don't know anything about that...

Here are some photos, I hope you will be able to see it ! http://img15.hostingpics.net/pics/688291image720.jpg http://img15.hostingpics.net/pics/890833image275.jpg

I can't see any switch at the cylinder end... About the cables, if you meant a pipe connected to the programmer, there are 2. One at the bottom and one in the middle, both connected to the big tank. When I said 3 cables I thought it was the pipes that go to the kitchen and bathroom, but I'm...

Merci / Thank you both for your answers! This is very nice of you to try to help me. When I look at the installation, I see too tanks. One big of 125 litres and a tiny one just above the big one. The big one has 3 cables coming to it. The tiny doesn't have any. The arrow is just between 14...

Hello everyone! I am a French girl who has just arrived in the UK, at Newcastle, and I have some problems turning on the hot water tank. In France this is much easier so with all these buttons I am quite confused! I am fed up with cold showers so I really hope you will be able to help me. I...