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Do-It-Yourself (DIY) Question & Answer Forum
LED recess light bulb change help needed please
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<blockquote data-quote="SPECIAL LOCATION" data-source="post: 553438" data-attributes="member: 250"><p>You do need to check up on your "About a year ago", as I do know that time can sometimes move faster that you think...?? (I've had customers ring up about items they thought I had fitted a couple of years ago.. but when I checked my invoice records it was over 6 years ago!!!)</p><p></p><p>However.. if they were fitted less than 12 months ago then you have the right to replacement, repair or refund under trading standards & sale of goods & services laws...</p><p></p><p>Which basically states that, (unless you have bought something knowingly second-hand / shop-soiled / damaged / defective / etc and thus discounted in price..), ALL goods and services must be "Fit for purpose" and of "Merchantable quality"..</p><p></p><p>Which in realty means that everything has some form of minimum 12 month warranty/guarantee... </p><p></p><p>But if your lights are actually older than 12months whilst you do still have rights under the Sale Of Goods Act and the Supply Of Goods And Services Act.. it is not quite as straight forward...</p><p></p><p>Do you have any invoice / receipts etc.. for the original work??</p></blockquote><p></p>
[QUOTE="SPECIAL LOCATION, post: 553438, member: 250"] You do need to check up on your "About a year ago", as I do know that time can sometimes move faster that you think...?? (I've had customers ring up about items they thought I had fitted a couple of years ago.. but when I checked my invoice records it was over 6 years ago!!!) However.. if they were fitted less than 12 months ago then you have the right to replacement, repair or refund under trading standards & sale of goods & services laws... Which basically states that, (unless you have bought something knowingly second-hand / shop-soiled / damaged / defective / etc and thus discounted in price..), ALL goods and services must be "Fit for purpose" and of "Merchantable quality".. Which in realty means that everything has some form of minimum 12 month warranty/guarantee... But if your lights are actually older than 12months whilst you do still have rights under the Sale Of Goods Act and the Supply Of Goods And Services Act.. it is not quite as straight forward... Do you have any invoice / receipts etc.. for the original work?? [/QUOTE]
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Do-It-Yourself (DIY) Question & Answer Forum
LED recess light bulb change help needed please
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