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Unable To Set Alarm.


Sam Bowden

Question

Hi there, first post for me here.

Basically I've had a call where customer is unable to set the alarm due to what sounds like either damaged cable or maybe it's been snipped as there are works going on close by.

It's a Honeywell Galaxy panel which I know absolutely nothing about as am very new to the trade.

Can someone tell me if it's possible programme that device off until further investigation can be made so they can set the alarms again.

Thank you

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2 answers to this question

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omitting zones may be possible

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As you say , if theres damage to a cable or device somewhere ...the tamper loop may be open say , but omtting the device won't cure that .  You could try shorting the tamper loop out to se if the panel will set .    Has anyone changed the code ? 

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