Dimplex FXL18N Glowing

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hambees

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New to this site as i seem to have a problem with my Dimplex FXL18N.

It seems to be glowing when turned on with boost.

It is blowing out heat but when i moved in i noticed there was a burn mark on the front and this happens to be where the glow is coming from.

Any ideas?

 
That looks to be a combined storage heater, with a convector heater bolted on the front.

There looks to be a serious problem with the convector (boost) heater bit. I suggest you stop using the boost heater immediately.

It probably needs a new element but could equally well be something touching the element that should not be.

 
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