RISCO Secuplace Signal Strength Help.

Hi all,

I've got a RISCO Secuplace alarm that was here when I purchased the property. I've noticed that some of the PIR detectors were not triggering the alarm. Once I connected the ELAS app to the Secuplace, I noticed in the event history, some of the problem PIR detectors were showing as "supervision loss" as shown on the image below.

https://imgur.com/a/YAi8yf9

From briefly talking to the Technical Support Team at RISCO, they said this is because they're out of range. I find that hard to believe as (albeit there's a few brick walls between them, they aren't more than 15meters-ish away from the Secuplace. That said, do any of you know if this range extender will work with the secuplace? - https://www.onlinesecurityproducts.co.uk/secuplace/elrepeater-wireless-range-extender-with-psu-requires-elprogkp.html

Alternatively, could it be that the PiR's are simply entirely dead of battery life? and thats why they can't connect? In which case, what batteries do I need for these PiRS? https://www.discountfiresupplies.co.uk/product/428/1224/CommPact-Wireless-Animal-Immune-PIR-Motion-Detector?utm_source=Google%2BProducts&utm_medium=Price%2BComparison&utm_campaign=Google%2BProducts&gclid=EAIaIQobChMIt8ja5p_e3wIViq_ICh0gGworEAQYBiABEgLnAvD_BwE


thanks in advance. 

P

If you click the technical data link you’ll see the battery spec. 

parmageddon said:

Hi all,

I've got a RISCO Secuplace alarm that was here when I purchased the property. I've noticed that some of the PIR detectors were not triggering the alarm. Once I connected the ELAS app to the Secuplace, I noticed in the event history, some of the problem PIR detectors were showing as "supervision loss" as shown on the image below.

https://imgur.com/a/YAi8yf9

From briefly talking to the Technical Support Team at RISCO, they said this is because they're out of range. I find that hard to believe as (albeit there's a few brick walls between them, they aren't more than 15meters-ish away from the Secuplace. That said, do any of you know if this range extender will work with the secuplace? - https://www.onlinesecurityproducts.co.uk/secuplace/elrepeater-wireless-range-extender-with-psu-requires-elprogkp.html

Alternatively, could it be that the PiR's are simply entirely dead of battery life? and thats why they can't connect? In which case, what batteries do I need for these PiRS? https://www.discountfiresupplies.co.uk/product/428/1224/CommPact-Wireless-Animal-Immune-PIR-Motion-Detector?utm_source=Google%2BProducts&utm_medium=Price%2BComparison&utm_campaign=Google%2BProducts&gclid=EAIaIQobChMIt8ja5p_e3wIViq_ICh0gGworEAQYBiABEgLnAvD_BwE


thanks in advance. 

P

Click to expand...

Firstly, welcome to the forum, But I can offer no practical advice to your question if the solution you are suggesting will work. All I do know for a fact is that your post sums up one of the fundamental problems with any wireless alarm system; i.e. They are easy to install and great if they work as expected but a right pain in the rear end if components start failing or playing up. For reliability and lower maintenance and upkeep costs as the system gets older a hard-wired system always wins hands down in my opinion. I have yet to be convinced that the initial cheaper installation labour costs outweigh the increased expense of wireless kit and the cost of batteries and labour to keep a system working 100% when you need it most. (e.g. the cost of the PIR's you linked to in your post would have bought five or more hard-wired PIRs requiring no further labour + batteries every few years). I also know from first hand experience that perfectly good, brand new fully functioning wireless alarm kit, can be disabled or rendered near useless due to higher power radio signal interference from other nearby properties. Or severely restricted due to the construction of the building it is installed in. Sorry I can offer no quick-fix to your problem, but have you considered cutting your losses, and upgrading to a fully wired alarm system?  I wouldn't recommend spending £60+ on that wireless extender I would put that towards a new wired system.

Doc H.  

parmageddon, the question is, when did you last change the detector batteries? Low battery is often followed by "signal loss" so I would suggest you change the batteries  first. I wouldn't bother with the range extender for the simple reason, where do you put it?

I also think as a whole radio systems are quick to install, save on installation time, but one thing is for sure, the cost of the device batteries is only going to go up.

I forgot to mention if it's a relatively new house the walls will be foil lined plasterboard, effectively making a Faraday cage  (Not good for radio alarms)

radio signals bounce around the walls of the property, so generaly get where they need to go to. I suspect dead batteries are the issue - the downside of wireless systems is the constant need to change batteries, usually at least once a year on cheaper systems.