Hi all.
I live in council property and ive had many issues with my boiler including faulty valves and faulty thermostat. The repair man lied to me and said he could not replace the thermostat because the boiler is rare and he would contact me when he finds one, many months later I called to ask if they had one yet and they sent a different guy who told me the last guy was lying, he went to his van and replaced the thermostat.
As a result of this and the valve issue my boiler has been burning far too much gas and my bill is huge.
Im scared to tell my supplier how high my reading is in case they demand I pay it before I have a chance to talk to the landlord and see if they are prepared to compensate me and pay the bill.
Im going to the citizens advice tomorrow to seek advice but I would welcome any help from you guys, maybe someone has been in this position before.
I read that a faulty valve and thermostat both result in a lot more gas being used so I think I have a good case but im worried the landlord will try to hide the service records to my boiler to prevent me from claiming from them. Naturally im stressed and anxious about this and cant sleep properly.
I just want to add that whenever the boiler has had a fault they have ALWAYS come up with a bad excuse to not fix it and left me with a problematic boiler and I need to keep ringing them to come out and hope I get a guy who can be bothered to fix it, this is why the bill is so high.
Thanks in advance for any advice.
I live in council property and ive had many issues with my boiler including faulty valves and faulty thermostat. The repair man lied to me and said he could not replace the thermostat because the boiler is rare and he would contact me when he finds one, many months later I called to ask if they had one yet and they sent a different guy who told me the last guy was lying, he went to his van and replaced the thermostat.
As a result of this and the valve issue my boiler has been burning far too much gas and my bill is huge.
Im scared to tell my supplier how high my reading is in case they demand I pay it before I have a chance to talk to the landlord and see if they are prepared to compensate me and pay the bill.
Im going to the citizens advice tomorrow to seek advice but I would welcome any help from you guys, maybe someone has been in this position before.
I read that a faulty valve and thermostat both result in a lot more gas being used so I think I have a good case but im worried the landlord will try to hide the service records to my boiler to prevent me from claiming from them. Naturally im stressed and anxious about this and cant sleep properly.
I just want to add that whenever the boiler has had a fault they have ALWAYS come up with a bad excuse to not fix it and left me with a problematic boiler and I need to keep ringing them to come out and hope I get a guy who can be bothered to fix it, this is why the bill is so high.
Thanks in advance for any advice.