Recent content by mt10

Thank you Fleeting. The installer didn't have access to the cu, he only had access to the meter cupboard so I guess would have made assumptions based on what he could see in front of him. Does that affect your view of whether this wiring is correct or incorrect ie that what he's done has...

Thank you all so far for your comments although I was hoping for a consensus. Andy, it's not that I won't provide extra pics, it's that I can't a) because I'm not there and b) because there's nowhere there could be a visible connection accessible to the installer - all 4 cables in the meter...

ProDave, apologies for my slightly sharp tone. Yes I will insist they come and fix it at their expense and as I said I didn't ask for it to be installed but I would like to be able to tell them what they have done wrong.

Sorry, replies like ProDave's are offensive and unnecessary. I'm afraid I'm not nearby (yes it's rented, the electricity supplier asked no questions) so I can't get any pics. From memory though the cables into the consumer units come straight in from behind a partition wall, they aren't visible...

Actually it was put in without my knowledge by someone living there but that fact wasn't relevant to my question. So rather than trying to help me you have given me a completely useless reply which advances my understanding by precisely zero. Thank you.

Sorry, I'm not there at the moment but there's a main circuitboard and above it a separate smaller one which just handles the Econ 7 appliances - 3 circuit breakers only. If that helps. The smart meter was installed without access to the flat as I wasn't in so whoever did it may not have known...

Hello, I am only a DIYer so would be very grateful for the benefit of your knowledge. A smart meter was recently installed in my flat and since then the Economy 7 storage heaters and immersion element no longer work. I am struggling to understand what has happened. Attached is a photo of the new...