Recent content by Sadi

Tell me about it ‘In the event of these safety cut-outs activating please inform the installer or Dimplex Customer Services for advice in order to reset the cut-outs.‘ looks like I’ll have to try calling them or something. Thanks 

Sorry everyone if I’ve caused any confusion. ill start again generally I’m quite practical and would have checked the obvious stuff (MCBs, switches, etc) but you guys don’t know that so here goes. as mentioned above I have 4 of these heaters; they are all getting power in the day (isolation...

All switches light up at the appropriate times (off peak at night/peak ones at all times) they used to work fine until 2 recently stopped working at night and 1 stopped a few weeks ago

Sorry for the confusion. I tripped and reset them myself. they all have power (all off peak isolation switches light up at night time as do the day time ones all the time)

1 of the heaters has not worked for a few months (early 2019) but the other 2 where working fine a few weeks ago.   They are switched on and for 3 isolation switches to become faulty within a few months is a bit of a coincidence? i have definitely put the input up to maximum on all 3. my...

Thanks for your reply. they all have power... just the night mode doesn’t turn on for some reason apart from 1 out of the 4.  Thanks for your reply. they all have power... just the night mode doesn’t turn on for some reason apart from 1 out of the 4. I can feel the heat from 1 only... the...

Hi guys, I have Dimplex DuoHeat 300n storage heaters. I’ve set it all up To come on during off peak hours (hold down + for 15secs, etc); I’ve checked the power is coming- there are 2 switches with lights on them. One for day rate and one for night, both on during the night. only 1 of the 4...

Hi guys, first post so go easy please. i have Dimplex DuoHeat storage heater in my flat model- 300n. i have a total of 4 and 3 of them don’t turn on at night time. ive taken the front plate off but can’t seem to find any kind of reset. any help appreciated. many thanks