Recent content by SimonF

Big thank you to the people that have replied. I know it turned out to be a very basic fix but you've been more help than Octopus and the solar installers. I plan to look at the read out the inverter later and see if that also has changed. There's a new icon on my smart meter but neither company...

It's alright, I might be a bit slow with this stuff but I'm not that dim. I did contact the installers after the power cut because I'd read that the system might need resetting. They told me it would all be fine. 🤔😠

They explained nothing other than showing me an app. I have been in contact with them several times regarding the problem and I've asked them to check it. They have offered to refund some of my electricity bill if there is a problem. The whole road had a power cut before Christmas - could that...

Photovoltaic? OK, so now I feel stupid but when a new smart meter was recently fitted it was just the same. Strangely there is now a light on the generation meter 🤔

Theirs nothing with those labels. The only breaker in the off position is pictured.

It looks me like it goes direct into the main circuit board. It's the two cables indicted on the pic. From what you've seen, is there enough to indicate there is a problem with the system? Does the dead generation meter indicate that we are not using any power generated by the solar panels?

Thanks for the replies. It wouldn't surprise me if it was a bodge as some of the plumbing work was also poor and I had someone else in to sort that. I'll get someone in that I know is trustworthy.

I discovered that the earth rod that was installed when the kitchen in my house was refitted, has been damaged when a new patio was put in. Is there a particular depth that a new rod should be? The rest of the house is earthed, it's only the kitchen that is missing.

I have very little knowledge of what it should be. I've asked the installers as well as Octopus to check it but so far no one has. Should it not be in EPS mode and if not can I change it or should someone more qualified come back?

Thanks for replying. I've attached some pictures. If I've taken the wrong thing or something needs to be clearer, please let me know. It's all in a confined space. I've been in contact with Octopus but I've also been asking the installers to check it. I realise the meter will be more accurate...

I had a Growatt solar installation in August last year, including a battery. The inverter and battery are installed outside as we have no loft due to a conversion. Since the installation the Growatt/shinephone app has consistently recorded that we take very little from the grid. Our battery even...