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You are so right about people using their year of birth as a PIN. That wasn't the case with my alarm but since I have been talking with friends about the issue a couple have confessed to using that to unlock their mobile phones. The key fob alarm system sounds a lot more secure. If my keyholder...

Just to give you guys an update on this, I asked my engineers code question via the Honywell website and much kudos to them for responding, particularly as they typically only deal with business enquiries. Anyway, from the horses mouth, despite its age this alarm is no different from most and it...

It's an ADE (Honywell) Optima Accenta 8. According to the manual it has 2 users (only recently discovered by me) plus a fake DURESS user. The DURESS user is only supposed to be set up if the alarm is connected to an external monitoring company, but any code set for it will silence the alarm. 

Thanks Richard-the-ninth (and everyone else) for adding some clarity to this. But the question remains,  if my alarm is off, could you add yourself as a new user if you knew the alarm installer's engineers code? 

Thx Andy. That's what I was led to believe. I am still disturbed to think that someone (perhaps a contractor working inside your property) could use the alarm company's engineers code to add a new user when the alarm is off. My keypad just has buttons so there would be no way to know if that...

@Sharpend I have most certainly changed the locks ☺️ The alarm is old but I recently did a walk round test and the contacts and PIRs work fine. I don't particularly want the engineers code, I'm happy to let the installer service it, I am just concerned that someone who discovers their engineer...

I'm a consumer and not an electrician but I hope someone can provide a definitive answer to this question. I have a problem with a stalker who once worked in the alarm industry. I have reason to believe he recently gained access to my house and silenced the alarm, then reset it on leaving. I...