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Ah no! We really need someone to come out but it doesn’t seem likely any company will. We’re stuck in limbo really 😞

Hi Badger, if we reboot it does it reset the settings to factory settings? We don’t have a clue about this stuff! 😩

Thank you Sharpend, I did come across this company but the logo is different to the one on the recording box so we’re unsure as to whether it’s the same company. I guess it might be worth emailing them with a picture of our box, just in case? Thank you Tony S, all help is welcomed!

A friend of a friend installed it for us and set it all up. We no longer have his contact details and can’t get hold of him at all. We haven’t messed with it at all. We followed the instructions in the manual to get a back up of some footage but since then it’s stopped recording and is stuck on...

Hi Sharpend I hope this link works, thank you 😊 https://www.digitaldirectsecurity.co.uk/Downloads/Guardian/Guardian-Manual.pdf

I’m a bit of a technophobe to be honest, I’ve never messed with the settings since we’ve had it and am too scared to touch it again in case it makes it worse! Really could just do with someone to come in and do it for us but that’s proving difficult 

It was working perfectly fine until after I saved some recorded footage onto a usb stick a few weeks ago and since then it’s stuck on orange on 3 specific dates and I can’t get it off to see playback on any other dates. Really need someone to come and have a look at it but no companies seem to...

Hello! I had a Guardian cctv system fitted about 7 years ago by a friend of a friend and suddenly my settings have altered and I can't get it to go back to how it was originally set up! It doesn't seem to be recording anymore and playback is stuck on 3 dates. I downloaded the manual online but...