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<blockquote data-quote="SPECIAL LOCATION" data-source="post: 176203" data-attributes="member: 250"><p>Indeed..</p><p></p><p>I keep a mental sort of note</p><p></p><p>I am pretty good at remembering customers &amp; how they first got in contact</p><p></p><p>but don't have anything in black &amp; white</p><p></p><p>and I couldn't say easily what percentage are Word-of mouth</p><p></p><p>&amp; what percentage are advertising etc..</p><p></p><p>Also get into the realms of Multiple addresses for the same customer..</p><p></p><p>Same customer moves house 3 times I do work at all there houses?</p><p></p><p>So do I record by Property or customer?</p><p></p><p>I also have a some properties that have Multiple customers...</p><p></p><p>old customer moves out...</p><p></p><p>New tenant becomes a new customer.</p><p></p><p> :| <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick out tongue :p" loading="lazy" data-shortname=":p" />ut the kettle on</p></blockquote><p></p>
[QUOTE="SPECIAL LOCATION, post: 176203, member: 250"] Indeed.. I keep a mental sort of note I am pretty good at remembering customers & how they first got in contact but don't have anything in black & white and I couldn't say easily what percentage are Word-of mouth & what percentage are advertising etc.. Also get into the realms of Multiple addresses for the same customer.. Same customer moves house 3 times I do work at all there houses? So do I record by Property or customer? I also have a some properties that have Multiple customers... old customer moves out... New tenant becomes a new customer. :| :put the kettle on [/QUOTE]
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