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Electrician Talk Forum
Dealing with manufacturers own people.
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<blockquote data-quote="mort2376" data-source="post: 545469" data-attributes="member: 25787"><p>Advice and opinions needed please.</p><p></p><p>Customer purchased an oven from a leading manufacturer.</p><p></p><p>Unit has plug in lead for the electrical connection. The lead in 1.0m long with a moulded 13a plug on the end.</p><p></p><p>The flex will not reach the 13a socket which is installed in the cupboard below the oven.</p><p></p><p>According to the manufacturers engineer this flex cannot be extended due to new rules that have just come out, therefore the socket needs to be moved to behind the oven.</p><p></p><p>I've done a Google search and can't find any trace of such a new rule. Am I dealing with a jobsworth as he also threw the "cut the plug off and the warranty will be void" statement at me.</p><p></p><p>Now I know that occasionally manufacturers put that in their terms but I haven't seen it for a while and couldn't see it in the instruction boom that came with the unit.</p><p></p><p>Anyone else had this or heard of it ?</p><p></p><p>I'm thinking just cut the plug off and extend the flex with a joint box and heatproof flex.</p><p></p><p>Thoughts ???</p></blockquote><p></p>
[QUOTE="mort2376, post: 545469, member: 25787"] Advice and opinions needed please. Customer purchased an oven from a leading manufacturer. Unit has plug in lead for the electrical connection. The lead in 1.0m long with a moulded 13a plug on the end. The flex will not reach the 13a socket which is installed in the cupboard below the oven. According to the manufacturers engineer this flex cannot be extended due to new rules that have just come out, therefore the socket needs to be moved to behind the oven. I've done a Google search and can't find any trace of such a new rule. Am I dealing with a jobsworth as he also threw the "cut the plug off and the warranty will be void" statement at me. Now I know that occasionally manufacturers put that in their terms but I haven't seen it for a while and couldn't see it in the instruction boom that came with the unit. Anyone else had this or heard of it ? I'm thinking just cut the plug off and extend the flex with a joint box and heatproof flex. Thoughts ??? [/QUOTE]
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