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Dimplex Duo Heat storage heater fault(s)
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<blockquote data-quote="ProDave" data-source="post: 432207" data-attributes="member: 6969"><p>A local office heated by these Dimplex Duo heat combined storage and convector heaters with electronic controls.</p><p></p><p>With one of them, the storage bit is not working, it's stone cold in the morning, until they turn the convector bit on. with another, it's almost too hot to touch in the morning suggesting the thermostat is not turning off and it's over charging.</p><p></p><p>Two faults, same type of heater.</p><p></p><p>So I had a look inside. They are controlled by a circuit board that appears to have a relay to turn the off peak heating elements on and off. The elements test okay as does the over heat cut out. So it's got to be a fault with the controls.</p><p></p><p>Here's a picture of both sides of the control board. I couldn't see any numbers on the board. apologies about the lousy picture from the phone camera. The heaters are all DUO500n.</p><p></p><p>Does anyone have any service information on these to save me fighting in the dark please?</p><p></p><p>[ATTACH]7514[/ATTACH]</p><p></p><p>[ATTACH]7515[/ATTACH]</p><p> </p><p></p><p>This appears to be the control module for it <a href="http://www.ebay.co.uk/itm/DIMPLEX-Duoheat-Space-Night-Storage-Heater-PHASE2-Charge-Controller-Module-/191828939710?hash=item2ca9e553be:g:regAAOSwv9hW6siu" target="_blank">http://www.ebay.co.uk/itm/DIMPLEX-Duoheat-Space-Night-Storage-Heater-PHASE2-Charge-Controller-Module-/191828939710?hash=item2ca9e553be:g:regAAOSwv9hW6siu</a></p><p></p><p>OUCH £120 for that. Total rip off if you ask me, I will see what the customer says about that.</p><p> </p></blockquote><p></p>
[QUOTE="ProDave, post: 432207, member: 6969"] A local office heated by these Dimplex Duo heat combined storage and convector heaters with electronic controls. With one of them, the storage bit is not working, it's stone cold in the morning, until they turn the convector bit on. with another, it's almost too hot to touch in the morning suggesting the thermostat is not turning off and it's over charging. Two faults, same type of heater. So I had a look inside. They are controlled by a circuit board that appears to have a relay to turn the off peak heating elements on and off. The elements test okay as does the over heat cut out. So it's got to be a fault with the controls. Here's a picture of both sides of the control board. I couldn't see any numbers on the board. apologies about the lousy picture from the phone camera. The heaters are all DUO500n. Does anyone have any service information on these to save me fighting in the dark please? [ATTACH]7514._xfImport[/ATTACH] [ATTACH]7515._xfImport[/ATTACH] This appears to be the control module for it [URL="http://www.ebay.co.uk/itm/DIMPLEX-Duoheat-Space-Night-Storage-Heater-PHASE2-Charge-Controller-Module-/191828939710?hash=item2ca9e553be:g:regAAOSwv9hW6siu"]http://www.ebay.co.uk/itm/DIMPLEX-Duoheat-Space-Night-Storage-Heater-PHASE2-Charge-Controller-Module-/191828939710?hash=item2ca9e553be:g:regAAOSwv9hW6siu[/URL] OUCH £120 for that. Total rip off if you ask me, I will see what the customer says about that. [/QUOTE]
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