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Intruder, Fire, CCTV, Emg Light, Access Control
Engineers code - is my alarm secure?
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<blockquote data-quote="Peekay" data-source="post: 462624" data-attributes="member: 30104"><p>I'm a consumer and not an electrician but I hope someone can provide a definitive answer to this question.</p><p></p><p>I have a problem with a stalker who once worked in the alarm industry. I have reason to believe he recently gained access to my house and silenced the alarm, then reset it on leaving. I was baffled by this as I did not believe he could possibly have obtained my user code, however a friend said he might be able to silence and reset the alarm with the alarm company's engineers code.</p><p></p><p>All the house alarm forums I have looked at say that the engineers code alone will not silence an alarm on entering the property if it is ON. I did however read one comment that said he could use the engineers code to secretly add himself as a user if the alarm was OFF.</p><p></p><p>I don't think he had opportunity to access the keypad with the alarm off, but I then began to worry that the alarm company may have set a default user 02 for engineers to use and it was the user 02 code that he had obtained.</p><p></p><p>Anyway, today I changed my user 01 code, deleted the user 02 code and deleted the DURESS code. The system isn't monitored but I believe that the DURESS code will still silence it.</p><p></p><p>So my question is, have I done enough? The alarm is very old (an Acccenta 8) but at present I am not convinced that a newer system will provide any better protection if all someone needs to silence it is a code that a disgruntled alarm engineer may have posted on the internet.</p><p></p><p>Any advice from the community would be very much appreciated.</p><p></p><p>P.S. How he got hold of a door key is an ongoing investigation :-(</p></blockquote><p></p>
[QUOTE="Peekay, post: 462624, member: 30104"] I'm a consumer and not an electrician but I hope someone can provide a definitive answer to this question. I have a problem with a stalker who once worked in the alarm industry. I have reason to believe he recently gained access to my house and silenced the alarm, then reset it on leaving. I was baffled by this as I did not believe he could possibly have obtained my user code, however a friend said he might be able to silence and reset the alarm with the alarm company's engineers code. All the house alarm forums I have looked at say that the engineers code alone will not silence an alarm on entering the property if it is ON. I did however read one comment that said he could use the engineers code to secretly add himself as a user if the alarm was OFF. I don't think he had opportunity to access the keypad with the alarm off, but I then began to worry that the alarm company may have set a default user 02 for engineers to use and it was the user 02 code that he had obtained. Anyway, today I changed my user 01 code, deleted the user 02 code and deleted the DURESS code. The system isn't monitored but I believe that the DURESS code will still silence it. So my question is, have I done enough? The alarm is very old (an Acccenta 8) but at present I am not convinced that a newer system will provide any better protection if all someone needs to silence it is a code that a disgruntled alarm engineer may have posted on the internet. Any advice from the community would be very much appreciated. P.S. How he got hold of a door key is an ongoing investigation :-( [/QUOTE]
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