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Growatt dongle help
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<blockquote data-quote="DJN008" data-source="post: 547762" data-attributes="member: 35998"><p>Hi,</p><p></p><p>'Without Prejudice' - but the Growatt dongles are useless. In our experience as an installer, their dongles do not connect properly, even with all their kit and extra kit that they supply. They sell a product which can connect to Wifi over multiple meters, but in reality talking to their tech team, it does not work as they advertise. We had to change over Growatt inverters to Solis, as Growatt would never connect to WiFi. Their technical support told us to look at 'Youtube' videos, and offered no technical support whatsoever. In my opinion steer clear of Growatt. Solis have recently offered an 'onsite service' which means the telephone wait time is from 45 mins to about 5 minutes. Sunsynk are pretty similar in helping out, but they don't follow up as quickly. From my experience with Growatt, ditch and go with a supplier that offers help when you need it.</p></blockquote><p></p>
[QUOTE="DJN008, post: 547762, member: 35998"] Hi, 'Without Prejudice' - but the Growatt dongles are useless. In our experience as an installer, their dongles do not connect properly, even with all their kit and extra kit that they supply. They sell a product which can connect to Wifi over multiple meters, but in reality talking to their tech team, it does not work as they advertise. We had to change over Growatt inverters to Solis, as Growatt would never connect to WiFi. Their technical support told us to look at 'Youtube' videos, and offered no technical support whatsoever. In my opinion steer clear of Growatt. Solis have recently offered an 'onsite service' which means the telephone wait time is from 45 mins to about 5 minutes. Sunsynk are pretty similar in helping out, but they don't follow up as quickly. From my experience with Growatt, ditch and go with a supplier that offers help when you need it. [/QUOTE]
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