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Hourly rate discussions following Help needed in trying to diagnose a fault Thread
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<blockquote data-quote="binky" data-source="post: 462082" data-attributes="member: 490"><p>OK, cheap MoTs usually are offered by garages that always find £600 of faults - bitter experience. </p><p></p><p>Employees, if sent out from their usual place of work will expect to be paid for evry minute of their time to and from their place of work as well as performing the task in hand., why shouldn't we expect the same? Most of my customers are employed, and wouldn't bat an eyelid at writing the hours on thier time sheets.</p><p></p><p>I've always tried to offer reasonable value for money, I have built a good customer base, but more importantly I've always been dead straight with my customers and hence have buit a good reputation for honesty and integrity. Net result is more work than I can handle as honest trades seem to be in short supply. Based on this I have started charging higher rates, partly to reduce demand, but mostly becuase I can offer a better sevice based on less work but more time for the custoemrs to explain issues and offer solutions. </p><p></p><p>Somewhere between all the above, is a middle ground, if I can pop in on my way home from whatever other job I'm doing that day, it's extra money as Doc H points out - I may charge less or something like £20 cash. If I have to go out of my way to get to customer, then It's a different matter, BUT I will tell customers my rate before I turn up. I do struggle with £50 for an hour, of simple work but I also fail to make more money than stacking shelves at Tescos some years, and the work is simple becuase I am competent, so I should be charging that sort of rate to reflect my skills and experinece.</p></blockquote><p></p>
[QUOTE="binky, post: 462082, member: 490"] OK, cheap MoTs usually are offered by garages that always find £600 of faults - bitter experience. Employees, if sent out from their usual place of work will expect to be paid for evry minute of their time to and from their place of work as well as performing the task in hand., why shouldn't we expect the same? Most of my customers are employed, and wouldn't bat an eyelid at writing the hours on thier time sheets. I've always tried to offer reasonable value for money, I have built a good customer base, but more importantly I've always been dead straight with my customers and hence have buit a good reputation for honesty and integrity. Net result is more work than I can handle as honest trades seem to be in short supply. Based on this I have started charging higher rates, partly to reduce demand, but mostly becuase I can offer a better sevice based on less work but more time for the custoemrs to explain issues and offer solutions. Somewhere between all the above, is a middle ground, if I can pop in on my way home from whatever other job I'm doing that day, it's extra money as Doc H points out - I may charge less or something like £20 cash. If I have to go out of my way to get to customer, then It's a different matter, BUT I will tell customers my rate before I turn up. I do struggle with £50 for an hour, of simple work but I also fail to make more money than stacking shelves at Tescos some years, and the work is simple becuase I am competent, so I should be charging that sort of rate to reflect my skills and experinece. [/QUOTE]
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