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Do-It-Yourself (DIY) Question & Answer Forum
New Build flat, Is this phone socket wired Incorrect.
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<blockquote data-quote="ProDave" data-source="post: 456171" data-attributes="member: 6969"><p>If you are with anyone other than BT, they like to scare you by saying if it's a wiring fault in the house they will charge you. What they mean there, is their obligation is to provide a working service at the master socket. If the fault is caused by extension wiring to one or more slave sockets then they will indeed charge you as that is not their responsibility.</p><p></p><p>As the master socket is the one and only socket you have and you don't have any of your own wiring, then there is no fear f them charging you.</p><p></p><p>You are approaching the complaint the wrong way If I am reading it correctly you are complaining that there is no broadband. What you want to be complaining at is the more fundemantal problem, that there is no dialing tone. That will shift the fault from a broadband issue to a line issue.</p><p></p><p>Chance are fixing the line will get the broadband working, so that is the first step to take. Once you have a dialing tone, if the boroadband still foes not work, raise that as another fault.</p></blockquote><p></p>
[QUOTE="ProDave, post: 456171, member: 6969"] If you are with anyone other than BT, they like to scare you by saying if it's a wiring fault in the house they will charge you. What they mean there, is their obligation is to provide a working service at the master socket. If the fault is caused by extension wiring to one or more slave sockets then they will indeed charge you as that is not their responsibility. As the master socket is the one and only socket you have and you don't have any of your own wiring, then there is no fear f them charging you. You are approaching the complaint the wrong way If I am reading it correctly you are complaining that there is no broadband. What you want to be complaining at is the more fundemantal problem, that there is no dialing tone. That will shift the fault from a broadband issue to a line issue. Chance are fixing the line will get the broadband working, so that is the first step to take. Once you have a dialing tone, if the boroadband still foes not work, raise that as another fault. [/QUOTE]
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New Build flat, Is this phone socket wired Incorrect.
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