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Do-It-Yourself (DIY) Question & Answer Forum
New Build flat, Is this phone socket wired Incorrect.
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<blockquote data-quote="O3gan" data-source="post: 456180" data-attributes="member: 29727"><p>Hi all thanks for your help.</p><p></p><p>i bought a multimeter on my way home and can confirm that there is voltage in only the blue white pair.</p><p></p><p>I will take your comments on board about complaining about the dial tone rather than the broadband.</p><p></p><p>the engineer didn’t visit the inside of my flat because annoyingly the service provider refused to book a home visit. Only one to the exterior box.</p><p></p><p>the engineer that did visit my home was from the service provider and he brought with him a spare modem. He was clearly trying to ensure that it wasn’t a modem fault. He spotted that I have no dial tone (I don’t own a landline phone to plug in and check). At which point he just said “it is an Openreach issue” called the fault department who sent an Openreach engineer to the outside of my flat. </p><p></p><p>remotely they claim that they can see my router</p><p></p><p>If remotely they claim they can see my router, and I am getting volt reading on the blue white pair then surely it is a faulty socket?</p><p></p><p>I will be writing a complaint to the CO... just as soon as I get broadband for that email <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p></blockquote><p></p>
[QUOTE="O3gan, post: 456180, member: 29727"] Hi all thanks for your help. i bought a multimeter on my way home and can confirm that there is voltage in only the blue white pair. I will take your comments on board about complaining about the dial tone rather than the broadband. the engineer didn’t visit the inside of my flat because annoyingly the service provider refused to book a home visit. Only one to the exterior box. the engineer that did visit my home was from the service provider and he brought with him a spare modem. He was clearly trying to ensure that it wasn’t a modem fault. He spotted that I have no dial tone (I don’t own a landline phone to plug in and check). At which point he just said “it is an Openreach issue” called the fault department who sent an Openreach engineer to the outside of my flat. remotely they claim that they can see my router If remotely they claim they can see my router, and I am getting volt reading on the blue white pair then surely it is a faulty socket? I will be writing a complaint to the CO... just as soon as I get broadband for that email ;) [/QUOTE]
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New Build flat, Is this phone socket wired Incorrect.
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