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Problem With Hotpoint Uh53K Oven
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<blockquote data-quote="SPECIAL LOCATION" data-source="post: 340003" data-attributes="member: 250"><p>Sale of goods act 1979</p><p></p><p><a href="http://www.findlaw.co.uk/law/consumer/sales_of_goods/after_you_buy/22216.html" target="_blank">http://www.findlaw.co.uk/law/consumer/sales_of_goods/after_you_buy/22216.html</a></p><p></p><p>Intermittent fault?????</p><p></p><p>Are you of the opinion that the oven was faulty when you purchased it???</p><p></p><p>if yes AND it is less than 3 months old ..</p><p></p><p>Then it is the traders responsibility to prove the fault NOT yours!!!</p><p></p><p>if it is over 6 moths old it is your responsibility to prove it was faulty..</p><p></p><p>Your contract is with the trader (Currys) NOT the manufacture (Hotpoint)</p><p></p><p>If it is less than 6 months old I would get back to the store that you purchased it from ASAP...</p><p></p><p>Write a letter to the manager of the store giving a few dates when the oven failed while you were using it..</p><p></p><p>State that you require a replacement/refund under the sale of goods act 1979 </p><p></p><p>as you consider the item he sold to you was not fit for purpose or of merchantable quality...</p><p></p><p>Wait in the store until you see him/her personally...</p><p></p><p>and get a written confirmation of their proposed timescale to resolve this issue to your satisfaction...</p><p></p><p>If they cannot do this tell him/her you will be going to your local trading standard to pursue the matter further..</p><p></p><p> Guinness</p></blockquote><p></p>
[QUOTE="SPECIAL LOCATION, post: 340003, member: 250"] Sale of goods act 1979 [URL="http://www.findlaw.co.uk/law/consumer/sales_of_goods/after_you_buy/22216.html"]http://www.findlaw.co.uk/law/consumer/sales_of_goods/after_you_buy/22216.html[/URL] Intermittent fault????? Are you of the opinion that the oven was faulty when you purchased it??? if yes AND it is less than 3 months old .. Then it is the traders responsibility to prove the fault NOT yours!!! if it is over 6 moths old it is your responsibility to prove it was faulty.. Your contract is with the trader (Currys) NOT the manufacture (Hotpoint) If it is less than 6 months old I would get back to the store that you purchased it from ASAP... Write a letter to the manager of the store giving a few dates when the oven failed while you were using it.. State that you require a replacement/refund under the sale of goods act 1979 as you consider the item he sold to you was not fit for purpose or of merchantable quality... Wait in the store until you see him/her personally... and get a written confirmation of their proposed timescale to resolve this issue to your satisfaction... If they cannot do this tell him/her you will be going to your local trading standard to pursue the matter further.. Guinness [/QUOTE]
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