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Student & Learning Zone - City & Guilds
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<blockquote data-quote="wozz" data-source="post: 331821" data-attributes="member: 2011"><p>Personally I think the customer is one of the sources of information, if I believe them or trust them is a different matter. </p><p></p><p>Information on timeline of events, recent work done and by who. The amount of times I have questioned a customer and got "we'll actually this only started happening since the plumber did XYZ", I'd be going straight to what ever they did. After you your the one that's charging for your time with holding info isn't always in their interests. </p></blockquote><p></p>
[QUOTE="wozz, post: 331821, member: 2011"] Personally I think the customer is one of the sources of information, if I believe them or trust them is a different matter. Information on timeline of events, recent work done and by who. The amount of times I have questioned a customer and got "we'll actually this only started happening since the plumber did XYZ", I'd be going straight to what ever they did. After you your the one that's charging for your time with holding info isn't always in their interests. [/QUOTE]
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