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Sky Install. I Suspect My Customer Is Going To Be Dissapointed
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<blockquote data-quote="ProDave" data-source="post: 300382" data-attributes="member: 6969"><p>I got called back to this job today.</p><p></p><p>the sky man came yesterday and installed the dish to the cabling I had prepared.</p><p></p><p>But two out of the 8 feeds did not work.</p><p></p><p>One was my error and I'm happy to own up. One room had two feeds but only one connected in the loft, and yes, I had fitted the single F socket to the wrong one in the room.</p><p></p><p>The other I had no signal even on the cable from the dish at the marshalling point in the loft.</p><p></p><p>So up the ladder and check the dish. on at least 2 of the F plug connections there was no sign of the coax braid wire to make contact to the plug body. So I re made all 8 connections and all now working.</p><p></p><p>I was about to walk out the door "oh there's a problem with the phones, the broadband keeps cutting out"</p><p></p><p>A quick look showed the 4 sky boxes all plugged in WITHOUT ADSL filters. I unplugged the sky boxes and broadband behaved.</p><p></p><p>"Where shall I get some filters from"</p><p></p><p>Phone sky and tell them to post you the filters they should have fitted.</p><p></p><p>And to anyone thinking of taking up a "too good to be true" sky offer of two additional boxes for £49 including installation.</p><p></p><p>The two NEW boxes are NOT PVR's so no recording capability. Sky just want your extra £10 per month per multiroom box, and quietly forget to tell you that although the multiroom boxes are HD, they are NOT PVR's.</p><p></p><p>I did say at the outset my customer might be disappointed. And yes they are now tied into a 12 month contract for these new multiroom boxes, so that's £240 they have to pay sky before they can even think about cancelling them.</p><p></p><p>Makes the cost of a quatro LNB and multiswitch look much more reasonable now.</p></blockquote><p></p>
[QUOTE="ProDave, post: 300382, member: 6969"] I got called back to this job today. the sky man came yesterday and installed the dish to the cabling I had prepared. But two out of the 8 feeds did not work. One was my error and I'm happy to own up. One room had two feeds but only one connected in the loft, and yes, I had fitted the single F socket to the wrong one in the room. The other I had no signal even on the cable from the dish at the marshalling point in the loft. So up the ladder and check the dish. on at least 2 of the F plug connections there was no sign of the coax braid wire to make contact to the plug body. So I re made all 8 connections and all now working. I was about to walk out the door "oh there's a problem with the phones, the broadband keeps cutting out" A quick look showed the 4 sky boxes all plugged in WITHOUT ADSL filters. I unplugged the sky boxes and broadband behaved. "Where shall I get some filters from" Phone sky and tell them to post you the filters they should have fitted. And to anyone thinking of taking up a "too good to be true" sky offer of two additional boxes for £49 including installation. The two NEW boxes are NOT PVR's so no recording capability. Sky just want your extra £10 per month per multiroom box, and quietly forget to tell you that although the multiroom boxes are HD, they are NOT PVR's. I did say at the outset my customer might be disappointed. And yes they are now tied into a 12 month contract for these new multiroom boxes, so that's £240 they have to pay sky before they can even think about cancelling them. Makes the cost of a quatro LNB and multiswitch look much more reasonable now. [/QUOTE]
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