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Solved (for now, at least - knowing Telecom as I do, who can ever truly know?). I did as suggested (thanks for the advice guys) and isolated the Master (simply a case of unhooking the extension wires) and it was still noisy. I took apart the LJU housing and found that the numpty wot had fitted...

Pretty much anything other than ie8. FireFox, Opera, Safari etc., etc. FireFox is the generally preferred browser to ie, so try that first would be my advice. Edit: DON'T uninstall Explorer though (unless you have to). There are a small percentage of sites (usually MS or affiliated) that...

Please post the make and model of the screen.

Yes. What raised this issue in the first instance is that I'm installing the lady's first Broadband connection. I carry a range of DSL filters and have tried "known-good" filters but we still get the, clearly audible, line noise. That was the reason for my suspicion about both the Master and...

Thanks for all the help. I'll do the isolating as generally suggested and hopefully the problem will be off-property. Will get back to you with the results.

Unfortunately, a previous tenant has already been at the Master socket and it's not one supplied by the service provider so they can now say "not our equipment, so pay us large quantities" etc., etc.). re the phone, I think you misread the OP cuz it already is a corded one. She only got a small...

[quote name='Andy

Hi, I've a client with a very "noisy" line that has been confirmed by her telephone service provider. Only has two telephone sockets in her apartment. The Master socket is not used (that being the noisy one - hearing a caller speak is nigh on impossible at times. She has a fixed (corded)...

Hi, Computer technician (expert?) of some 30 years (anyone remember the Commodore Vic20?). We used to actually "repair" faulty components (soldering iron in hand) rather than just whip 'em out and replace 'em. Also have a working knowledge of electrics and telephone and network cabling - but...