Nah, not about me I'm retired. We do still have a family IT business though and have just put our prices up to £40 per hour, no customers have complained but comments like yours do tend to niggle me. when you consider the wages, premises, stock holding, insurance, rates, energy and more it soon eats the profits. Local companies have started up, undercut our prices and then gone under, their customers coming to us to get things sorted, things that would have been covered by warranty if they'd purchased from us. So what have they gained? OK, they saved £5 per hour on labour but it's cost them many times that amount when we have to sort out their problems.
A bit of a throw away line the "Sadly, buying a new unit is usually cheaper if you are paying today's inflated 'engineer' prices." with little thought about the true big picture. We aim to make a very small profit each year and provide competitive sensible prices for customers.
The PSU really doesnt warrant engineers time, we have good used ones on the shelf for the same cost as 30 minutes labour, why do the work, it's not cost effective?
This is the UK friendliest forum
. Complete new board was £200, didn't fancy finding out the board wasn't the issue and popping £200 , plus the dryer was getting on a bit. Put the money to a new heat pump dryer - I calculated the energy savings would payback the purchase in around 2 years, and that was before energy skyrocketed. So I'm quids in and saved a lot of hassle. It's experience like that we base our answers on.
