Solis app

[Badger]

Does anyone know if the solis cloud is playing up today as our inverter battery has shown offline twice today no data between half 10 and half 3 then online with sperodick datat then offline again now can't check as away till tomorrow form home just wondered if anyone else had any problems with solis today

 

[Oldman22]

Working fine here all day.

 

[Badger]

Any idea what this means

 

[Oldman22]

Go device-datalogger serial number and see of the reported signal is dropping out during the day.

 

[Badger]

I have it as a data logger LAN version so connected by cat6 between router and inverter logger so it's not on WiFi plus there is a Wifi access point in the store room on the ceiling next to Garage where the inverter is installed

 

[Oldman22]

Is the solis cloud app up and running with your data logger listed by serial number in the app ? Is the logger listed as online?
If so click on the serial number and it will give you the signal quality graph. I am assuming the same graph of quality appears for both LAN and wifi sticks.

 

[Badger]

It's back online now but I can't see any graph any where with a signal quality

 

[Murdoch]

Our app has been unreliable today, both on the mobile and PV, but come the end of the day the total generated matched the IHD

 

[Oldman22]

It's back online now but I can't see any graph any where with a signal quality

Well maybe its different for wifi or gprs to LAN. Have you tried downloading the Solis cloud operation manual to check there?

 

[Badger]

Our app has been unreliable today, both on the mobile and PV, but come the end of the day the total generated matched the IHD

Do you use solis murdoch

 

[Murdoch]

Do you use solis murdoch

yes

on our house

 

[Badger]

I'm glad it didn't appear to be a problem to our system alone then our Internet was stable all day as enphase recorded all day and the cctv cameras were accessible all day

 

[Andy1733]

I've had about 3 problems like this over the past 10 month. I blame gremlins though I'm not sure who we blamed before this