sometimes you wonder why you bother (awkward customer)

[ProDave]

I fitted a replacement shower a week ago. Nothing at all unusual. Fitted a Triton t replace a very old Mira, same as I have fitted countless times, I find them cheap and basic but reliable.  All tested okay and seemed to work well.

2 days later customer phones "it's barely tepid"  So I go and check. Working fine.  I show her how to use it in case she is trying on the half power mode, and depart.

Another few days "I'm not very happy, it's still cold, I left it running half an hour and it didn't get hot"  So I go again.  Just as I expected, it's working fine. I re checked voltage and current to ensure it is working to spec. I ran it for 10 minutes in case there is a fault and it turns off after a bit, and it was fine. I showed the lady and she agreed it was hot enough.

Why do I get the feeling the phone is going to ring again.......

 

[Andy™]

charge for going back

 

[Evans Electric]

Has she mentioned that you get in the shower with her yet ..........  ?  

 

[ProDave]

Has she mentioned that you get in the shower with her yet ..........  ?  

let's just say I would not wish to do that. She may be somewhat older than you are imagining.

 

[rapparee]

let's just say I would not wish to do that. She may be somewhat older than you are imagining.

A shower is an installed product, if there is a fault with it, she should contact the manufacturer. If there is 230v at the shower you have fulfilled your responsibility.

That is how redring and Dimplex operate.

 

[Murdoch]

There's also the minor point about it being winter and the water coming into her house won't be very warm .... so hardy any surprise that its not scolding!

 

[ProDave]

It's not scalding, but it is plenty hot enough, too hot on it's highest setting.

Yes is she phone back again I will suggest she phones Triton.